inSIGHT™ assesses the effectiveness of capacity deployment and potentials for creating spare capacity.
If the capacity in managing current business is not sufficient or effective enough, then change will be a challenge. If an organization or it’s people are already operating at full capacity, a key change intervention is to re-prioritize, simplify some processes or add new capacity in order to prepare for change.
D I S S O N A N C E
We often hear people complain about their current situation. But no change occurs until the situation becomes intolerable. Dissonance refers to the tension/pressure for change. Without a high level of dissonance, there will not be enough drive for change. Simply put, it’s either ‘pleasure’ or ‘pain’. A few key indicators of the level of dissonance include:
• how compelling or attractive is the outcome brought by change;
• how frustrated the organization or the people are about the current situation;
• how much room the organization or the people still have for tolerating the existing situation;
• what is the risk or cost of changing;
and
• what is the cost and consequence of not changing?